Attention Internet Banking Customers
Change is coming. The secure communication protocol TLS 1.0 will soon (May to June time frame) no longer be able to be used for your computer to connect to our Internet Banking. Some browsers that work today with online banking will stop working with the online banking site when TLS 1.0 is disabled. Many browsers inform you if you've run into a server that does NOT support the later versions of TLS. You want to make sure you're connected via TLS 1.1 or higher. After TLS 1.0 is disabled, any connections will need to use the TLS 1.1 or TLS 1.2 encryption protocol. You should not experience an impact accessing our websites in your browser(s) unless you are using a non-supported browser or you have disabled the supported encryption protocols in the browser. If you are able to view the site without errors, your browser should not be impacted by this change and you can ignore this message. Be assured that we will do our best to help our customers navigate through this change. You have our number if you need assistance.
We have attempted to create a step by step instruction sheet to help users navigate this change. To start please tell us, do you use Internet Explorer, Mozilla Firefox, or Google Chrome?
Below you can also find some notes on browser compatibility for TLS 1.1 or higher.
Compatibility |
|
Browsers |
TLS 1.1 or Higher Compatibility Notes |
|
|
Desktop and mobile IE version 11 |
Compatible by default |
Desktop IE versions 8, 9, and 10 |
Microsoft will sunset support for anything but Internet Explorer 11 (IE 11) in January 2016. If you are using one of these browsers, you should upgrade. |
Desktop IE versions 7 and below |
Not compatible with TLS 1.1 or higher encryption. You should upgrade. |
Mobile IE versions 10 and below |
Not compatible with TLS 1.1 or higher encryption. Microsoft will sunset support for anything but Internet Explorer 11 (IE 11) in January 2016. If you are using one of these browsers, you should upgrade. |
Microsoft Edge |
Compatible by default |
|
|
Firefox latest version (auto updating) |
Compatible by default with the most recent, stable version, regardless of operating system |
Firefox 27 and higher |
Compatible by default |
Firefox 23 to 26 |
Capable, but not by default. |
Firefox 22 and below |
Not compatible with TLS 1.1 or higher encryption. |
|
|
Google Chrome latest version (auto updating) |
Compatible by default with the most recent, stable version, regardless of operating system |
Google Chrome 38 and higher |
Compatible by default |
Google Chrome 22 to 37 |
Capable when run in Windows XP SP3, Vista, or newer (desktop), OS X 10.6 (Snow Leopard) or newer (desktop), or Android 2.3 (Gingerbread) or newer (mobile) |
Google Chrome 21 and below |
Not compatible with TLS 1.1 or higher encryption. |
|
|
Android 5.0 (Lollipop) and higher |
Compatible by default |
Android 4.4 (KitKat) to 4.4.4 |
Capable, but not by default. |
Android 4.3 (Jelly Bean) and below |
Not compatible with TLS 1.1 or higher encryption. |
|
|
Desktop Safari versions 7 and higher for OS X 10.9 (Mavericks) and higher |
Compatible by default |
Desktop Safari versions 6 and below for OS X 10.8 (Mountain Lion) and below |
Not compatible with TLS 1.1 or higher encryption. |
Mobile Safari versions 5 and higher for iOS 5 and higher |
Compatible by default |
Mobile Safari for iOS 4 and below |
Not compatible with TLS 1.1 or higher encryption. |